Allyson Whitney

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Allyson Whitney
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  • Re: When your employer is wrong...

    Thank you all so much for your helpful advice. I know that in every industry, there is specific protocol for everything (for instance, in customer service, the customer is ALWAYS right). I'm still learning about "setiquette" (how to behave). I just wanted to be sure I didn't break some basic protocol or did some kind of faux pas that would blacklist me from ever working in the industry.

    I didn't care about taking credit; I just wanted to be the best production assistant I could be, which means do your best to make their production run smoothly and efficiently. When they went to the wrong address, they wasted time (which is money) and looked bad in front of the talent. I wanted to prevent that for them.

    I will try to be more "political" when addressing situations such as these. That is a good idea about taking a picture and sending it. I should have tried that. And the tone should always be respectful. And present things different ways.

    Thank you all so much!

  • Re: When your employer is wrong...

    When I received the call sheet, I looked up the addresses for the locations (as I always do), and I noticed one of the addresses was incorrect. I notified the coordinator, who was very grateful.

    The next morning, one of the producers sent us an email that said the address was correct. I have lived in this city for 25 years, and I knew this person was wrong. But I entertained the possibility that I was wrong. I looked up the address on Google maps and went to the street view, which confirmed my suspicions.
    I informed the producer who was in my car. He was nice about it and asked me to drive to the location to verify. We did, and I was correct. He sent out an email to let everyone know that the address was wrong.
    We received an email a few minutes later that said the address was correct. And later, they ended up going to that incorrect address with the talent in the car. I tried to tell them that I had just been there, but I was told to drop it.

    Should I have fought harder? Should I have just stayed silent after the first attempt?

  • When your employer is wrong...

    In one of my recent gigs as a production assistant, I noticed that the address for a specific venue was incorrect. I politely pointed this out to a producer, who thanked me for the information. Later on, I received an email stating that the previous address was correct, yet I knew they were mistaken. I considered the possibility that perhaps, I was incorrect, and left it at that (even though I had lived in this city for my whole life; they were only visiting).

    When we traveled to the address given, we discovered I had been correct. The producer in the car with me emailed everyone and told them it was not correct...that we were just there, yet the response was resistant of this information. I tried again to let them know that the address to which they would travel was not only incorrect but did not even exist. In the end, they all went to the wrong address anyway with the talent in the car.

    I can't help but feel like they were unhappy with me after that. They returned to my city for another production, and I applied to work for them again with no success.

    My question is this: What was the correct protocol? Should I have kept my mouth shut after my initial attempt? Should I have persisted? Did I do something wrong by even trying to let them know?